DoubleTree by Hilton New York Times Square South

Great location, close to Times Sq., but not too close Very courteous staff. I stayed there for 12 days, and it was a great stay, just because of the staff. Special mention about 2 staff members - HERENDY (Who cleaned my room). My room was very messy since I had shopped a lot, she cleaned my room, folded my clothes, and freshened the room as if it was new. All this without me even asking. Mohammed at the Lobby is one of the most courteous and hard working persons I have ever met.

I’ve stayed in hundreds of hotels all over the globe and this experience was great, the people working at the hotel are all amazing honestly! Idris from front desk was one of the kindest people ive ever met, same goes for the security guys omar and the other guy from africa, such amazing people. they give you fresh baked cookies everyday and theyre soo good i had to take one with me to Jordan. location is great and rooms are very clean, definitely will keep staying there in every NY visit

The property was located close to Times Square, an easy walk to Broadway shows and dining. The rooms are a good size and the hotel was clean. We felt safe and would stay there again. Check in process was easy and staff friendly. Tamra checked us in and was friendly and knowledgeable. She gave us a couple of places to dine, and we tried both and neither was a disappointment. It was a nice touch to be given a warm oatmeal chocolate chip cookie at check-in. Panashe and Fran were helpful and fun to interact with, they seem to enjoy their jobs. All staff were friendly we came in contact with.

Booking a hotel in Manhattan looking to get away from the less economically stable side of New York? Welllllll … it ain’t that easy I’m afraid! Don’t get me wrong I LOVVEEE NEW YORK for all that New York is but THE ONLY reason I chose to stay in Manhattan was to be close to some of the action, (heck, we were literally a stones toss away from The Empire State Building.. so close in fact, we almost didn’t recognise it until we got a block or so away!) we also wan to d to escape some of the characters you may find lighting up in the Nostrand Ave stairwell!! Did not happen! Unfortunately, as I learned, being so close to the Port Authority means you have a load of addicts on the street from sun up to sunrise. It ain’t just crack these kind fellows are smoking either! Don’t be alarmed though, they, well most of them are harmful enough. Just make sure you keep a few quarters at hand to ‘tip’ them when they open the doors to the stores or give you some real friendly greeting. But that’s New York! I might hear you all say. Fair enough, yes it is but I’m just writing this to prepare you, just in case. Like I say, my partner and I LOVED it! Being so close to Times Square, all the tall buildings and Hudson Yards was brilliant. The subway system in NY is so cool: you can literally get to anywhere with ease anddddd every carriage has air conditioning! Mayor Of London are you listening? So even though the station itself may be toasting, once you get into your carriage you get a nice reprieve. I digress: the hotel and staff, especially Krystal, were amazing. The breakfast team are insanely polite and accommodating. The breakfast buffet was excellent: lots to choose from and it tasted oh so good! Parking is crazy out here. If you struggle with the signs in your home country, please forget car hire when you come to NY. Also: beware of Statue Of Liberty ticket websites!!!

We had booked bed only board and were very pleasantly surprised by the hotel. The staff were helpful and friendly, check in was fast and they helped us by finding two rooms not far from each other. Everywhere was clean and well maintained and the rooms were clean, comfortable and well thought out to maximise the space. I had read reviews that the rooms were small but we were very comfortable and didn't find the size an issue. Nice hot showers, fluffy towels, nice soaps etc. The hotel is in a fantastic location - just far enough from the noise of Time Square but also within easy walking distance (about 5-10 mins). Not far from Penn station and some great places on the doorstep to get a coffee and breakfast if you haven't booked that at the hotel. Would totally recommend and definitely be back if we visit NYC again.